WordPress Fix — Errors, Malware Removal & Speed

Your WordPress site working again — checkout taking orders, the white screen gone, the malware removed, and the underlying cause fixed so it stays fixed. This is a hands-on repair service for sites that are down, throwing errors, compromised, or running slow.

What this covers

This is the canonical WordPress and WooCommerce repair service, covering the full range of break/fix work:

• Critical errors and the White Screen of Death (WSOD) — usually a plugin conflict, PHP fatal error, or memory limit, traced through the error logs rather than guessed at.
• WooCommerce cart, checkout, and payment failures — Stripe, PayPal, and regional gateways that stop processing or fail silently.
• Hacked-site and malware cleanup — backdoor and injected-code removal, spam/redirect cleanup (e.g. Japanese SEO spam), and hardening of wp-config.php and .htaccess so reinfection is harder.
• Plugin and theme conflicts after updates — safe rollbacks, PHP 8.x compatibility fixes, and custom-function patching.
• Database and access errors — "Error Establishing a Database Connection", wp-admin lockouts, 500 errors, and login recovery via SFTP, cPanel, or SSH.
• Broken layouts and responsiveness — CSS, theme, and page-builder display issues (Elementor, Divi, Astra, GeneratePress, Kadence, OceanWP, custom themes).
• Slow load and Core Web Vitals — caching, image and database cleanup, and render-blocking fixes.
• SSL, mixed-content, and email/SMTP deliverability issues.

How it's delivered

1. You share the site URL and access (SFTP, cPanel, or SSH; an NDA can be signed if needed). A full backup is taken before any change.
2. I diagnose the actual cause from error logs, database tables, and server config — then tell you what's wrong before touching anything.
3. I apply a targeted fix, test it, and send a written report covering what broke, what I changed, and how to avoid a repeat.

No unnecessary plugin installs and no bloated "security packages" — just a clean, root-cause repair. The work draws on long-term WordPress and WooCommerce development experience plus server-level debugging (AWS Certified Cloud Practitioner) for issues that go beyond the dashboard.

Timeline, revisions, and scope

Most single-issue fixes are resolved within a day; multi-issue or malware-recovery work typically takes one to three days depending on severity and access. Revisions on the delivered fix are included until the reported issue is resolved. If the same issue recurs, I'll re-check it.

Not included: new feature development, full site redesigns, ongoing maintenance retainers, content writing, or third-party paid licenses/hosting costs — those can be scoped separately.